Sales and Customer Engagement Representative

7 days ago


Singapore SUCCESS RESOURCE CENTRE PTE. LTD. Full time

We are seeking a skilled Sales and Customer Engagement Representative to join our team at Changi Business Park/Ubi. In this role, you will be responsible for delivering sales targets and meeting campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards.

Key Responsibilities:

  • Deliver sales targets and meet campaign KPIs
  • Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references
  • Identify opportunities to cross-sell and up-sell
  • Convert leads provided by the company to sales through telemarketing activities
  • Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
  • Update customer information in the database

Benefits:

  • A competitive salary of up to $3,500 per month + commission
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Requirements:

  • Minimum GCE 'O' level/SPM equivalent
  • Prior experience working in telemarketing or sales function and/or the financial services sector preferred
  • Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
  • Proficient in English to liaise with English-speaking clients
  • Comfortable with outbound calls and stakeholder interactions
  • Confident communicator with good verbal skills


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