Data Analyst and Client Support Specialist
1 month ago
Bloomberg, a leading provider of financial data and analytics, offers an exciting opportunity for a Data Analyst and Client Support Specialist to join our team. This entry-level role provides the chance to develop a comprehensive understanding of Bloomberg's products and clients in the wider context of financial markets.
Job Summary
We are seeking a highly motivated individual with a passion for providing exceptional customer service and a desire to build a career in a client-facing role. As a Data Analyst and Client Support Specialist, you will assist our clients in the Analytics department by providing fast and accurate solutions to their queries.
About You
To be successful in this role, you should have a minimum of a Bachelor's degree, with a strong understanding of the drivers behind market-moving stories and events. Experience engaging with stakeholders or clients through previous work/internship experience, academic courses, or extracurricular activities is highly valued. Fluency in English and Thai (both written and verbal) is required to manage respective clients.
Key Responsibilities
- Provide exceptional customer support to clients by delivering fast and accurate solutions to their queries.
- Develop knowledge of Bloomberg's products and services through comprehensive training programs.
- Work closely with the sales team to deliver strategic initiatives and support product roll-out and onboarding clients.
- Identify opportunities to enhance workflows and efficiencies using innovative technologies.
Benefits
Bloomberg offers a competitive salary of $85,000 per year, plus benefits including health insurance, retirement plan, and paid time off. We also offer flexible working arrangements, including occasional weekends or bank/public/federal holidays.
What We Offer
In this role, you will have the opportunity to develop your skills and knowledge in a fast-paced dynamic environment. With a focus on relationship management and sales, you will have the chance to progress towards opportunities in sales or specialized support roles within the company.
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