Software Quality Assurance Director

4 days ago


Singapore MANABIE INTERNATIONAL PRIVATE LIMITED Full time

Job Overview

We are seeking an experienced Software Quality Assurance Director to lead our QA team at Manabie International Private Limited. As a key member of our organization, you will be responsible for overseeing all aspects of quality assurance for our Salesforce and ERP systems.

About the Role

The ideal candidate will have at least 5 years of experience in software quality assurance, with a focus on Salesforce and ERP systems. They should possess hands-on experience with Salesforce testing, including customizations, workflows, and integrations, as well as familiarity with Second-Generation Managed Packages (2GP).

Responsibilities

  • Quality Assurance Leadership
    • Develop and implement comprehensive QA strategies for Salesforce and ERP systems.
    • Oversee end-to-end testing processes, ensuring coverage of all functionalities, workflows, and integrations.
    • Manage and validate Second-Generation Managed Packages (2GP) testing.
  • Test Execution and Reporting
    • Develop, execute, and maintain detailed test plans, test cases, and test scripts.
    • Analyze and document test results, providing actionable insights to stakeholders.
    • Produce regular reports on test progress, defect metrics, and overall system quality.
  • Team Management
    • Lead and mentor a team of QA engineers, setting priorities and managing workloads.
    • Ensure the team is aligned with project timelines and quality goals.
  • Collaboration
    • Work closely with Product, Tech, and Domain Specialist teams to understand requirements and ensure alignment on quality expectations.
    • Collaborate with developers to resolve defects efficiently and optimize system performance.
  • Continuous Improvement
    • Identify areas for process improvement to increase testing efficiency and effectiveness.
    • Stay updated with industry trends and tools to enhance QA practices.

Requirements

  • Experience: At least 5 years of experience in software quality assurance, with a focus on Salesforce and ERP systems.
  • Technical Skills: Proficiency in test management tools (e.g., JIRA, TestRail). Experience with automated testing tools (e.g., Selenium, Provar) and frameworks. Knowledge of API testing and performance testing tools.
  • Soft Skills: Strong analytical and problem-solving skills. Excellent communication and leadership abilities. Detail-oriented with a commitment to delivering high-quality solutions.

Compensation and Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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