Technical Field Service Expert
5 hours ago
RN CARE PTE. LTD. is seeking a highly skilled Technical Field Service Expert to join our team. As a key member of our service department, you will be responsible for providing top-notch technical support to our clients.
About the Role:This is a challenging and rewarding opportunity for an experienced field service technician who is passionate about delivering exceptional customer service and resolving complex technical issues. You will work closely with our customers to understand their needs and provide tailored solutions that meet their requirements.
Key Responsibilities:- Attend to customer enquiries and complaints, including on-site calls to ensure prompt and effective resolution.
- Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing, and commissioning.
- Update service information systems and follow up with all necessary paperwork diligently, timely, and accurately for smooth operation of the department.
- Diploma/Degree in Mechanical Engineering or relevant field.
- Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV, or HVAC systems.
- Strong communication skills and ability to work effectively in a team environment.
- Resourceful with good analytical and interpersonal skills.
- Possess Class 3 driving license and comfortable with construction site environments.
- Competitive salary: SGD $60,000 - $80,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your technical skills.
- A dynamic and supportive work environment with opportunities for growth and advancement.
Monday to Friday, 8am to 5:30pm. Occasional standby service after hours or on weekends/public holidays may be required.
Tell employers what skills you have:
- Field Service
- Preventive Maintenance
- Troubleshooting
- Construction
- Technical Assistance
- Interpersonal Skills
- HVAC
- Electrical
- Driving License
- Class 3 Driving License
- Communication Skills
- Team Player
- Electronics
- Commissioning
- Mechanical Engineering
- Technical Support
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