Senior Health Service Manager
2 weeks ago
Our organization is seeking a highly skilled and experienced professional to fill the role of Senior / Assistant Manager (Ambulatory Ops). This individual will be responsible for assisting in the planning, development, and implementation of new care models and clinical services.
The ideal candidate will have a strong background in healthcare operations and management, with experience in project management, workflow management, and financial assessment. They will also possess excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Key Responsibilities:
- Assist in the planning, development, and implementation of new care models and clinical services.
- Support the operations and continuous improvements of clinical services and programmes in inpatient and outpatient settings.
- Provide other aspects of Clinical Operations Support including but not limited to: Project Management, Workflow management, IT and System requirement, Financial assessment, etc.
- Translate and communicate the vision, strategic and business plans of the hospital and clinical department(s) to all relevant areas and ensure alignment of goals and objectives.
- Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.
- Develop and implement strategies and plans for achieving customer satisfaction.
- Ensure adequate resources are provided for services and in alignment with the Hospital's business and financial objectives.
- Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services.
- Basic degree & business administration / management preferred.
- 3 to 5 years of working experience in healthcare or service industry preferred.
- Strong interpersonal and communicative skills.
- Strong team-player, organised and analytical.
- Independent worker, with strong initiative and self-motivation.
- Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
- Embrace continuous improvements, innovation and changes.
- Proficient in SAP, EPIC and MS Office applications such as Words, Excel and Power Point.
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