Customer Service Professional with Excellent Communication Skills

4 days ago


Singapore QUESS SELECTION & SERVICES PTE. LTD. Full time
Job Overview

We are seeking a highly skilled Customer Service Executive to join our team at Quess Selection & Services PTE. LTD. in Singapore. As a Customer Service Executive, you will play a critical role in providing exceptional customer service and support to our valued clients.

Key Responsibilities
  • Handle customer inquiries and concerns via phone and email, ensuring prompt and personalized responses.
  • Utilize excellent communication skills to resolve issues efficiently and effectively.
  • Work closely with internal stakeholders to ensure seamless issue resolution and customer satisfaction.
  • Develop and maintain a deep understanding of our products and services to provide accurate information and recommendations.
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices.

Requirements and Qualifications
  • Bachelor's degree in Business, Communications, or related field preferred.
  • Minimum 1 year of experience in customer-facing roles, preferably in the banking or finance sector.
  • Excellent written and verbal communication skills, with ability to articulate complex information in a clear and concise manner.
  • Able to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Strong problem-solving skills and analytical thinking.

Benefits and Compensation
  • Competitive salary range S$2,500 - S$3,000 per month, depending on experience.
  • 14 days of annual leave and 14 days of medical leave per year.
  • Outpatient and insurance coverage.

About Us
Quess Selection & Services PTE. LTD. is a leading staffing services provider in Singapore, dedicated to delivering exceptional recruitment solutions to our clients.

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