Director of Refurbished Electronics Business Development

1 day ago


Singapore MDR LIMITED Full time

Job Title: Director of Refurbished Electronics Business Development

About the Role:

We are seeking an experienced and skilled Director of Refurbished Electronics Business Development to lead our trade-in and resale operations for refurbished phones. This is a critical role that requires strong leadership skills, a keen understanding of the refurbished electronics market, and the ability to drive growth in a dynamic environment.

Main Responsibilities:

  • Strategic Planning and Business Development:
    • Develop and implement strategies to grow the trade-in and resale operations
    • Identify market trends, competitor activities, and customer needs to shape business strategies
    • Build partnerships with suppliers, retailers, and trade-in program providers
    • Explore opportunities to expand market reach, including e-commerce and B2B channel
  • Operational Management:
    • Oversee the end-to-end trade-in process, including quality checks, refurbishing workflows, and resale operations
    • Manage inventory and ensure an efficient supply chain for refurbished phones
    • Develop and monitor key performance indicators (KPIs) to ensure operational efficiency and profitability
    • Ensure compliance with industry standards, regulations, and sustainability goals
  • Team Leadership:
    • Build, mentor, and manage a team of sales, operations, and customer service staff
    • Set goals, monitor performance, and ensure a high level of team productivity and morale
  • Financial Oversight:
    • Create budgets, forecasts, and financial models to support business objectives
    • Monitor profitability and cost management, ensuring competitive pricing strategies
    • Report financial and operational metrics to senior leadership and stakeholders
  • Customer Experience and Brand Management:
    • Ensure a seamless customer experience across all touchpoints, including trade-in programs, sales, and post-sale support
    • Develop marketing strategies to promote refurbished phones and educate customers on sustainability benefits
    • Maintain high standards of product quality and service to enhance the brand's reputation

Requirements and Qualifications:

  • Bachelor's degree in Business Administration, Marketing, Supply Chain, or related field
  • Proven experience in the trade-in, resale, or electronics refurbishment industry
  • Strong understanding of market dynamics, pricing models, and customer behavior in the refurbished electronics sector
  • Excellent leadership and team management skills
  • Proficiency in financial planning, data analysis, and project management
  • Familiarity with e-commerce platforms and digital marketing strategies
  • Strong problem-solving, negotiation, and communication skills

What We Offer:

  • Competitive salary with performance-based bonuses up to $6,000 per year
  • Opportunities for career growth in a fast-paced and growing industry
  • A chance to contribute to sustainability through the promotion of refurbished electronics
  • Collaborative and innovative work environment
  • Transport allowance: $1,000 (if you have your own transport) / $500 (without own transport)
  • Mobile allowance: $50
  • Commission/incentive scheme available for this position


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