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High-Tech Photocopier Specialist
1 month ago
We are seeking a highly skilled and experienced Photocopier Specialist to join our team at MPS Solutions PTE. LTD.
Key Responsibilities:- Install and commission photocopier machines and connectivity at customer premises, ensuring seamless integration and optimal performance.
- D diagnose and repair equipment on-site and off-site, utilizing your expertise to resolve complex issues efficiently.
- Investigate and resolve maintenance and repair issues promptly, minimizing downtime and maximizing productivity.
- Manage tool kits, spare parts, and consumable supplies accurately, maintaining a high level of organization and accountability.
- Perform preventive maintenance and adjust photocopier settings in the field, ensuring consistent quality and reliability.
- Extend exceptional support by meeting customers' needs with timely responses, fostering strong relationships and loyalty.
- Submit meter readings in a timely manner, maintaining accurate records and facilitating efficient billing processes.
- Provide comprehensive training and advice to customers on operation and basic maintenance of machines, enhancing their understanding and skillset.
- Interact professionally with all customers, providing excellent service and ensuring a positive experience.
- Maintain good relationships with customers and fellow employees, promoting a collaborative and supportive work environment.
- Possess a valid driving license, enabling you to travel between locations efficiently.
- Preferred experience in hands-on repair/service of copier machines from various brands, including Canon, Ricoh, and Xerox.
- Demonstrate strong customer service orientation, prioritizing satisfaction and building trust.
- Show proficiency in PC skills and basic network knowledge, with familiarity in networking and installation an advantage.
- Highlight any relevant certifications or training, showcasing your commitment to professional development.
As a Photocopier Specialist, you will have the opportunity to work with cutting-edge technology, develop your skills, and contribute to the growth and success of our company.