
Digital Brand Experience Manager
5 days ago
We are seeking a seasoned marketing professional to lead our global brand and visual experience efforts.
\The ideal candidate will have a proven track record of strengthening brand identity and ensuring consistency across all visual and digital touchpoints.
\They will also support global marketing and loyalty initiatives aimed at driving member enrolment, engagement, and revenue contribution.
\Key Responsibilities:\- Brand & Guidelines
- Develop and implement the Global Brand Guidelines across all regions and departments.
- Ensure all creative output meets brand standards.
- Creative Development
- Conceptualise and produce creative assets for integrated campaigns across digital and print (eDMs, social media, digital banners, brochures, and posters).
- Manage the design and production of My Millennium merchandise.
- Video & Visual Content
- Develop high-impact video content and oversee the full production process from scripting to editing for campaigns, storytelling, and social channels.
- Collaborate on storyboarding and visual direction for hotel showcases, global launches, and brand documentaries.
- Web & Digital Development
- Lead content updates and enhancements on brand and property websites.
- Support light web development tasks, including basic HTML, layout optimisation, and user experience improvements in collaboration with the Digital and IT teams.
- Ensure brand consistency across all digital interfaces and experiences.
- Marketing & Loyalty Campaigns
- Plan and manage the global email marketing calendar, ensuring timely rollout of high-performing eDMs.
- Develop creative content to support loyalty acquisition, engagement, and revenue-driving campaigns.
- Ensure effective rollout of campaigns through Salesforce Marketing Cloud and CMS platforms.
- Performance & Reporting
- Track campaign performance metrics in collaboration with the analytics team and adapt creative strategies accordingly.
- Monitor visual and digital content effectiveness against KPIs such as engagement, conversion, and ROI.
- Stakeholder Management
- Work closely with global and regional marketing teams to ensure alignment across initiatives.
- Manage relationships with external creative, web, and production agencies as needed.
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