E-commerce Fulfilment Coordinator
18 hours ago
Job Summary
We are seeking a highly skilled E-commerce Fulfilment Specialist to join our team at The Supreme HR Advisory Pte. Ltd.
About the Role
- This is a full-time position that involves processing e-commerce orders, updating inventory levels, and managing website sales/promotions.
- You will be responsible for handling customer inquiries, setting up and managing online platforms, and providing social media support.
- You will also serve walk-in customers at our physical retail store and display/replenish stocks for other retail outlets.
Responsibilities
- E-commerce Order Processing:
- Process e-commerce orders in a timely and accurate manner on various platforms such as Shopee, Lazada, Tik Tok, and our website.
- Handle all customer inquiries received through phone, email, or in-person.
- Familiarize yourself with e-commerce platforms and regularly update and ensure adequate inventory levels.
Sales and Promotions Management
- Manage and assist in the product content, images, promotion mechanics, and pricing updates/uploads on e-commerce channels and our website.
- Overall manage/edit product descriptions and pictures for online platforms.
- Promote and manage online sales and presence.
Social Media Support
- Manage the Group's digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign's data.
- Any other ad-hoc duties assigned by management.
Retail Support
- Serve walk-in customers at our physical retail store.
- Display and replenish stocks for other retail outlets.
- Pick and prepare goods for delivery.
Requirements
- A minimum of 2 years' experience in a related field.
- Hands-on experience with eCom Marketplace Channel.
Salary Information
The estimated salary for this role is $2,500 per month, based on industry standards and location considerations.
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