E-commerce Fulfilment Coordinator

18 hours ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

Job Summary

We are seeking a highly skilled E-commerce Fulfilment Specialist to join our team at The Supreme HR Advisory Pte. Ltd.

About the Role

  • This is a full-time position that involves processing e-commerce orders, updating inventory levels, and managing website sales/promotions.
  • You will be responsible for handling customer inquiries, setting up and managing online platforms, and providing social media support.
  • You will also serve walk-in customers at our physical retail store and display/replenish stocks for other retail outlets.

Responsibilities

  • E-commerce Order Processing:
  • Process e-commerce orders in a timely and accurate manner on various platforms such as Shopee, Lazada, Tik Tok, and our website.
  • Handle all customer inquiries received through phone, email, or in-person.
  • Familiarize yourself with e-commerce platforms and regularly update and ensure adequate inventory levels.

Sales and Promotions Management

  • Manage and assist in the product content, images, promotion mechanics, and pricing updates/uploads on e-commerce channels and our website.
  • Overall manage/edit product descriptions and pictures for online platforms.
  • Promote and manage online sales and presence.

Social Media Support

  • Manage the Group's digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign's data.
  • Any other ad-hoc duties assigned by management.

Retail Support

  • Serve walk-in customers at our physical retail store.
  • Display and replenish stocks for other retail outlets.
  • Pick and prepare goods for delivery.

Requirements

  • A minimum of 2 years' experience in a related field.
  • Hands-on experience with eCom Marketplace Channel.

Salary Information

The estimated salary for this role is $2,500 per month, based on industry standards and location considerations.



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