Site Technical Operations Specialist

2 weeks ago

Singapore beBeeInformationTechnology Full time $90,000 - $120,000
About the Role

As a skilled IT Specialist, you will play a pivotal role in ensuring the smooth operation of our Singapore site.

This position requires an individual with strong technical skills to provide day-to-day support, troubleshoot hardware and software issues, and maintain high availability of network services.

The ideal candidate will have a strong background in IT infrastructure, including servers, networking, and security systems, as well as hands-on experience with AV equipment and video conferencing systems.

Main Responsibilities
  • Provide technical support and troubleshooting for hardware, software, and network issues.
  • Maintain and manage IT infrastructure, including servers, networks, and security systems.
  • Act as the site lead for global/regional IT projects, ensuring smooth rollout and implementation.
  • Oversee and maintain meeting room technologies such as AV equipment and video conferencing systems.
  • Install, configure, and upgrade hardware and software for both onsite and remote users.
  • Support IT asset lifecycle management, including monitoring and maintaining hardware/software inventory.
  • Provide IT onboarding support for new employees and deliver user training where necessary.
  • Monitor and optimize network performance to ensure high availability.
Requirements
  • Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2–4 years of relevant IT support or infrastructure experience.
  • Strong knowledge of IT infrastructure, including servers, networking, and security systems.
  • Hands-on experience with AV equipment and video conferencing systems.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills with a customer-focused mindset.
  • Ability to prioritize tasks, work independently, and manage multiple projects.
  • Able to work under pressure and adapt in a fast-paced environment.
Why This Opportunity
  • Gaining exposure to local and global IT operations.
  • The opportunity to lead and participate in regional/global technology projects.
  • A collaborative and supportive work culture.
Working Conditions
  • Onsite role requiring presence during business hours.
  • Occasional after-hours or weekend support may be required.

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