Challenging Role in Social Service

We are seeking a skilled Call Centre Agent to fill a challenging role. The ideal candidate will have excellent customer service skills and be able to handle multiple calls simultaneously.Main Responsibilities:Provide exceptional customer service via phone, email or chatResolve customer complaints in a timely and professional mannerMeet sales targets and...

Job Title: Programme ManagerDescriptionThis is a challenging and rewarding leadership role that will see you manage a team of social service professionals to deliver high-quality services to vulnerable children and families. You will be responsible for leading the team in casework management, intervention planning and service delivery, as well as providing...

**What the role is** - 1. Implement and monitor post-course evaluations to ensure that SSI courses are effective and relevant to the social service sector 2. Prepare and perform data analysis using post-course evaluation reports 3. Perform and manage functions of the quality assurance unit to support overall direction of SSI 4. Collaborate with relevant...

Sprout Social is looking to hire a Senior Strategic Services Consultant to join our Customer Experience team. **Why join Sprout's Customer Experience team?** Joining the Customer Experience team is an opportunity to accelerate your career. We're a winning team selling and supporting the leading social media management platform for businesses. Not only do...

1. Implement and monitor post-course evaluations to ensure that SSI courses are effective and relevant to the social service sector 2. Prepare and perform data analysis using post-course evaluation reports 3. Perform and manage functions of the quality assurance unit to support overall direction of SSI 4. Collaborate with relevant teams to develop,...

[What the role is] Lead the development and implementation of strategies for NCSS’s services to further the development of empowering, collaborative and innovative solutions to increase the quality of life of vulnerable populations. Catalysing such approaches in service provision is a way in which NCSS can provide leadership to its members and enhance...

Roles & ResponsibilitiesAbout Family Service Centres (FSC):Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs...

**Requirements**: - Degree in Social Work, Psychology or Counselling, or a Graduate Diploma in Social Work, Psychology or Counselling - Willing to comply with the Standard Operating Procedure when discharging duties - Willing to perform shift work in accordance with the Duty Roster - At least 1 year of relevant experience **Responsibilities** - Develop...

[What the role is] [What the role is] The Service Quality team sits within the Service Planning Division under Services Group. The team drives improvements in the sector’s service capability to achieve better efficiency and outcomes for service users. This is accomplished through (a) reviewing existing data that measures the sector’s service capability...

**Job Requirements**: - Diploma in Social Work - Experience in eldercare preferred - Comfortable with working with seniors - Singaporean or P R are welcome to apply **Job Descriptions**: - Conduct casework - Perform stakeholder engagement and partnerships - Perform community development work - Design, implement and conduct Groupwork and Interest Based...