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Job Overview

The Head of Claims will be responsible for leading and managing all aspects of marine insurance, cargo claims, and vessel-related claims in the APAC region.

This role involves overseeing Hull & Machinery (H&M), crew, cargo, and third-party liability claims to ensure efficient claims handling, risk mitigation, and recovery optimization.

The Head of Claims will also oversee large-scale casualties, legal disputes, and insurance recoveries while providing strategic guidance to stakeholders.

Key Responsibilities
  • Conduct investigations to determine liability and drive recovery strategies with insurers and third parties.
  • Manage cargo claims and litigation across Asia, ensuring minimal operational impact while protecting commercial interests.
  • Lead and develop the regional Claims & Insurance team, aligning operations with global standards and business goals.
Requirements
  • A strong background in marine claims (H&M, P&I, cargo) with at least 10 years of experience in marine insurance, cargo claims, and hull & machinery claims.
  • Proven leadership and negotiation skills.
  • Deep knowledge of maritime law, insurance practices, and regional litigation processes.
  • A strategic, resilient, and solutions-driven professional with excellent stakeholder management.