Digital International Intern
4 weeks ago
Job Opportunity: Digital International Intern
Key Responsibilities:
- Conduct market research to identify gaps in our digital application and products, and discover trends in similar applications.
- Create documentation to record meetings, action items, enhancements, and user requirements.
- Assist in discussing and reviewing user requirements.
- Assist in user testing for new enhancements, fixes, or technical optimizations.
- Provide user support by answering inquiries, troubleshooting issues, and assisting with user onboarding for new features or products.
- Perform other ad-hoc duties as assigned.
Requirements:
- Preferred studies in Information Technology or any other related disciplines.
- Strong verbal and written communication skills for interacting with team members and stakeholders.
- Exhibit professionalism, reliability, and respect for workplace standards and colleagues.
- Able to analyze data, interpret user feedback, and troubleshoot technical issues.
- Thorough and meticulous in tasks such as coding, testing, and documentation is essential.
- Work effectively in a team and be open to feedback.
- Proficient with Microsoft PowerPoint, Excel, and Word.
- Basic proficiency in app development methodologies and/or user experience is welcome.
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