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2 weeks ago
The Wealth Data Analyst position involves applying in-depth knowledge to enhance processes and workflows within the wealth data domain.
Main Responsibilities- Operational Support: Deliver first-line application support for critical wealth data platforms, ensuring seamless functionality and high performance.
- Incident Management: Respond promptly to production incidents, analyzing root causes and implementing preventative measures.
- Problem Management: Identify recurring issues, analyze trends, and collaborate with development teams to implement long-term solutions.
- Process Enhancement: Contribute to the improvement of support processes, workflows, and best practices to increase efficiency and reduce operational risk.
- Subject Matter Expertise: Serve as a subject matter expert for wealth data applications, providing guidance and support to business users and other IT teams.
- Technical Analysis: Conduct thorough analysis of complex technical issues, using various tools and techniques to diagnose and resolve problems.
- Documentation: Maintain comprehensive documentation for support procedures, system configurations, and troubleshooting guides.
- Stakeholder Engagement: Communicate effectively with stakeholders, development teams, and vendors to manage expectations and provide timely updates.
This role requires expertise in wealth data applications, incident management, problem-solving, process improvement, and technical analysis. Strong communication and stakeholder engagement skills are essential.
BenefitsWe offer a dynamic work environment that fosters collaboration, continuous learning, and professional growth. Our team is committed to delivering exceptional results and making a meaningful impact in the wealth data domain.
About This RoleThis is an exciting opportunity to join our team as a Wealth Data Analyst. We're looking for a skilled professional who can apply their expertise to drive process improvements and deliver exceptional results.
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