Customer Service Representative

7 days ago

Singapore beBeeCustomerService Full time $39,600 - $42,000
Job Title: Customer Service Representative

We are seeking a highly skilled individual to fill the role of Customer Service Representative.

About the Role:

  • This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and has strong communication skills.
  • You will be handling customer inquiries via phone, WhatsApp, and email, as well as managing orders, invoicing, and delivery scheduling.
  • Additionally, you will be supporting administrative tasks and stock management, coordinating with florists, drivers, and suppliers, and assisting in hampers, balloons, and operations workflow.

Requirements:

  • At least 2 years' experience in customer service, administration, or operations
  • Strong communication and organizational skills
  • Proficient in Microsoft Office, Excel, and digital platforms
  • Able to multitask, detail-oriented, and customer-first mindset
  • Willing to work weekends and public holidays

About Us:

We are one of Singapore's leading boutique florists, providing exceptional service and products to our customers.

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