Configuration Management Specialist

5 days ago

Singapore beBeeITSpecialist Full time $90,000 - $120,000
Job Summary

The role involves maintaining the accuracy, consistency, and completeness of the Configuration Management Database (CMDB). This includes overseeing data governance, defining the structure of the configuration management system, such as identifying Configuration Items (CIs), establishing naming standards, defining relationships, and supervising mapping and discovery activities.

Key Responsibilities:
  • Ensure accurate CMDB development, implementation, and maintenance to support IT service management processes.
  • Lead, educate, and mentor critical stakeholders on developing and maintaining configuration management services, concepts, policies, and procedures to deliver accurate reporting and metrics as needed.
  • Provide advice and support during system deployments to ensure that change impacts across configuration items are understood and managed.
  • Generate reports and insights from the CMDB to support decision-making and continuous improvement initiatives.
Required Skills and Qualifications

· 5+ years of proven experience in managing a CMDB in ServiceNow.
· Experience building CMDB in the technology industry or within technical groups within a large, global organisation.
· Experience with ServiceNow configuration management and Service Mapping.
· A strong understanding of IT infrastructure and data management principles.

Benefits

Employee Benefits:
18 Days of Paid Annual Leave Entitlement
Family Care Leave
Enhanced Sick Leave
Training Opportunity
Flexi Benefits
Employee Share Purchase Plan
Comprehensive Medical Insurance Coverage inclusive of Dental
Attractive Welcome Pack for New Hire
EAP - Employee Assistance Program that assists employees with personal problems and/or work-related problems that may impact their work, health, mental and emotional wellbeing.

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