Technical Support Specialist

23 hours ago


Singapore UNIPEC SINGAPORE PTE. LTD. Full time

**Job Title:** Technical Support Specialist

**Salary:** SGD 40,000 - SGD 60,000 per annum (dependent on experience)

 

Company Overview:

UNIPEC SINGAPORE PTE. LTD. is a leading company in the industry, seeking a highly skilled and motivated individual to join our team as a Technical Support Specialist.

 

Job Description:

We are looking for an enthusiastic and proactive individual to provide technical assistance and support to end-users, manage door access systems, facilitate the application of ERP permissions, address printing-related issues, assist in setting up audio and visual systems for meetings, provide mobile support, and support in-house applications.

 

Key Responsibilities:

  • User Support: Respond to IT-related inquiries from end-users, providing prompt and effective technical assistance for hardware, software, and network-related issues.
  • Software and Hardware Support: Install, configure, and maintain software applications on end-users' computers and mobile devices, assisting with setup and troubleshooting of hardware devices.
  • Audio and Visual System Setup: Assist in setting up audio and visual systems for meetings and presentations.
  • In-House Application Support: Assist users with issues related to in-house applications, collaborating with developers or relevant teams to address and resolve application-related problems.

 

Requirements:

  • Basic knowledge in Windows Operating Systems, email server, and Citrix.
  • Experience in Microsoft Office Suite.
  • Experience with IT troubleshooting.
  • Proactive, responsible, and takes ownership of own work.
  • Ability to maintain high level of confidentiality.
  • Fluency in spoken and written English to read HQ policies and procedures as well as engage with stakeholders.


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