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Deskside Support Team Lead

3 weeks ago


Singapore JTE Recruit Pte Ltd Full time

About the Job:

This role is responsible for managing a team of Deskside Support Engineers. The successful candidate will have a minimum of 3 years of experience in deskside support and be able to drive team performance to meet contractual targets.

Key Responsibilities:

  • Leading a team of engineers to deliver excellent service quality
  • Managing daily operations to ensure timely job completion
  • Developing and implementing process and workflow improvements
  • Coaching and mentoring team members to enhance their skills and knowledge

What We Offer:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment