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SRE Tech Lead

2 months ago


Singapur, Singapore TikTok Full time
About the Team

We are a newly established team at TikTok, responsible for the reliability of all major data warehouse products, services, and query engines. Our team is dedicated to ensuring the smooth operation of our Big Data services and products, and we are looking for talented individuals to join us in shaping the future of our team.

Responsibilities
  • Lead a global SRE team for TikTok's Data Platform, distributed across the US and Singapore, responsible for the reliability of all TikTok's major data warehouse products, services, and query engines.
  • Uphold Service Level Agreements (SLAs): Ensure that all service level objectives and agreements from ByteDance's Data Platform services are met, and lead team members to respond promptly to any system outages or issues.
  • Continuous Performance Optimization: Lead the team to deeply analyze service performance and reliability patterns to identify potential performance bottlenecks, and implement proactive measures to prevent service disruptions.
  • Incident Management: Build robust incident management mechanisms, lead efforts to troubleshoot and resolve service incidents and postmortems, and coordinate with cross-functional teams to manage and mitigate service-impacting events.
  • Infrastructure Automation: Lead the team to develop highly efficient toolchains covering end-to-end deployment and reliability assurance operations, automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality.
  • Collaboration: Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
Demand Planning
  • Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
Requirements
  • Bachelor's Degree or above, in Computer Science, Engineering, or a related field, with a passion for computer science and Internet technology.
  • 5+ years of experience in the SRE domain, with 2+ years of experience in team management.
  • 5+ years of experience and in-depth understanding of Linux, computer networking, and databases, proficient in common SRE/DevOps open-source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes.
  • 5+ years of experience or familiarity with open-source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto, and Kubernetes.
  • 5+ years of experience in coding in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc.
Preferred Qualifications
  • Excellent problem-solving skills and the ability to think critically under pressure, with a strong customer-first mindset.
  • Strong written and verbal communication skills, with a strong sense of ownership and easy collaboration with partners and team members across time zones in different countries.