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Technology Business Innovation Specialist

2 months ago

Singapore JLL Full time

JLL empowers you to shape a brighter future in real estate.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

We are currently seeking a Technology Business Innovation Specialist for Capital Markets in APAC. This role sits within the Capital Markets technology group, which creates, manages, and supports the tech products used by Capital Markets brokers and their teams. The Technology Business Innovation Specialist plays a key role in driving awareness and adoption of technology with regional Capital Markets teams, influencing, and building relationships with business leaders.

The ideal candidate will have a bachelor's degree in a related field and a minimum of 5 years of relevant experience in commercial real estate, financial markets, and/or technology. They should have a strong understanding of CRM systems, particularly based on Salesforce, and excellent interpersonal, communication, and presentation skills. Strong problem-solving and analytical skills, including navigating complex situations and making data-driven decisions, are also essential.

The salary for this position is estimated to be around $80,000 - $110,000 per year, depending on experience.

About the Role

  • Drive awareness and educate users on our technology and its value to our Capital Markets business teams and clients.
  • Work closely with the business and technology teams to introduce new and improved tech products to business users.
  • Provide in-person and virtual demos/training to business teams, in support of product launches and/or on an ongoing basis.
  • Offer a 'white glove' service to directly assist individuals in senior business roles or teams working on large deals in their use of technology.
  • Understand in-depth the needs of the business and where technology can be effectively applied, feeding this into product strategy and prioritization.
  • Use metrics to measure technology adoption and impact, holding regular discussions with business leaders on progress vs agreed targets.
  • Act as a strategic partner and liaison between regional Capital Markets leaders, the global Innovation team, and JLLT.
  • Understand and communicate the impact of technology on business processes and help assess how these processes can be adapted.
  • Act as the Technology SME and escalation point for delivery issues in Capital Markets, working with Support and Product teams to resolve them.

What We Offer

  • A competitive salary package, including benefits and bonuses.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • The chance to work on exciting projects that drive innovation and change in the real estate industry.