Strategic Business Optimization Specialist
6 days ago
We are seeking a skilled Senior Business Analyst to bridge the gap between our organization and clients in the professional services sector. As a key member of our team, you will apply analytical expertise and client engagement skills to identify and resolve business and technical challenges while driving improvements in service delivery processes.
Your primary responsibilities will include acting as the primary point of contact for clients, working closely with them to understand and diagnose business challenges. You will research and develop solutions for common business and operational challenges, implement preventive measures and solutions to streamline service delivery, and generate reports and analyze client data to identify trends and insights.
Qualifications:
- ">
- Diploma or Bachelor's degree in any field with a strong interest in computer applications and software.">
- 5-7 years of experience in a Business Analyst or similar role, preferably in professional services or client-facing environments.">
- Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.">
- Exceptional communication and interpersonal skills, capable of articulating business and technical solutions.">
- Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.">
- Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.">
- Familiarity with professional services workflows and experience with Agile or Scrum methodologies is a plus.">
Benefits:
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- Opportunity to work with a high-value enterprise-level software that applies cutting-edge AI-based optimization technology.">
- Hone your ability to apply analytical & technical skills apart from a pure customer service role.">
- Mentorship to manage internal and external stakeholders.">
- Diverse opportunity for career advancement.">
Estimated Salary:
$80,000 - $110,000 per annum, depending on location and experience.
About Us:
Workforce Optimizer Pte. Ltd. is a leading provider of innovative solutions for businesses. We pride ourselves on our commitment to excellence and our dedication to helping our clients achieve their goals.
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