Career Opportunity: Customer Service Representative
2 days ago
Job Role Summary:
We are seeking a highly skilled and customer-focused professional to join our organization as a Call Centre Executive. This key member of our customer service team will be responsible for delivering exceptional service by handling customer inquiries, resolving issues, and providing accurate product information.
Key Responsibilities:- Handle customer enquiries regarding our products and services, including personal and corporate accounts, loans, deposits, and cards.
- Troubleshoot issues and address customers' concerns in a timely and effective manner.
- Provide product and service information to customers when required.
- Excellent customer service skills with the ability to multitask and handle multiple calls simultaneously.
- Strong communication and problem-solving skills, with the ability to think critically and make informed decisions.
- Ability to work in a fast-paced environment with changing priorities and deadlines.
- Opportunity to work with a reputable organization and contribute to its growth and success.
- Competitive salary and benefits package, including opportunities for career development and advancement.
- Chance to work with a talented and dedicated team, with opportunities for collaboration and knowledge sharing.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application today
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