Computer Aided Telephone Interviewer Specialist
2 days ago
We are seeking a detail-oriented and skilled individual to fill the position of Computer Aided Telephone Interviewer (CATI) at BLACKBOX RESEARCH PTE LTD. As a CATI, you will be responsible for conducting telephone interviews using a computer-aided interviewing system, ensuring accuracy and consistency in data collection.
Key Responsibilities:- Conduct telephone interviews using a standardized script to gather accurate and meaningful data.
- Record responses efficiently and accurately using the system.
- Maintain a professional and courteous demeanor during interviews.
- Ensure confidentiality and data protection of respondents' information.
- Report any issues or inconsistencies encountered during the interviews to the supervisor.
- Meet daily and weekly targets for the number of completed interviews.
- Participate in training sessions to stay updated on best practices and software updates.
- Previous experience in telephone interviewing is a plus.
- Basic skills in using computer systems and software.
- Excellent verbal communication skills and a clear speaking voice.
- Ability to follow instructions and adhere to standardized processes.
- Strong attention to detail and accuracy in data entry.
- Ability to handle sensitive information with discretion.
- Reliable and punctual with a strong work ethic.
- Hybrid work arrangement.
- Flexible working hours, including evenings and weekends, may be required.
- Part-time positions.
- Competitive wage.
What We Offer:
- Security Clearance.
- Excellent Communication Skills.
- Customer Service Oriented.
- Microsoft Excel.
- Strong Attention To Detail.
- Ability To Work Independently.
- Data Entry.
- Attention to Detail.
- Telephone Interviewing.
- Consulting.
- Customer Service.
- Service Excellence.
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