Product Delivery Director
4 weeks ago
As a Senior Product Delivery Director at Crypto.com, you will be responsible for leading the project management and delivery team to ensure the success of delivering high-quality product offerings across all our platforms. You will work closely with various stakeholders to tackle blockers, manage timelines, and enhance existing workflows and tools to achieve release efficiency across all product launches.
Key Responsibilities
- Support the CPO in identifying and communicating clear strategies and roadmaps that support Crypto.com as an innovative, product-led organization.
- Manage complex, large-scale cross-team, cross-functional technology build initiatives.
- Ensure clear requirements for new-to-market products and feature enhancements.
- Interface with Engineering, Compliance, Legal, Risk, and Operations, Security, and other teams to define requirements and impacts, estimate work efforts, define milestones, and manage resources.
- Deliver results by working with cross-functional teams from ideation to launch.
- To support the conversion of launched projects into effective ongoing run operations.
- Track progress, resolve dependencies, evaluate risks, and create clear dashboards to communicate status to management and project stakeholders.
- Design and track metrics around initiative goals and make decisions based on data. Where required, promptly and clearly escalate issues to drive speedy resolution to issues or blockers.
- Work with QA teams to ensure thorough testing for high-quality, on-spec deliveries.
- Orchestrate technology initiatives with business feature deliveries to ensure the coordination between teams and balance out tech and business priorities.
- Facilitate and maintain documentation with developers for different audiences such as production support playbooks and API documentation.
- Maintain deployment workflow and improve knowledge discovery to empower the team.
Requirements
- 10+ years of relevant work experience in project and/or program management in a software applications development environment.
- Experience working as a software consultant is a plus.
- A deep understanding of the crypto/web3/innovation spaces, including deep exposure to crypto projects/token development/smart contracts.
- Working knowledge of how crypto products and markets are developed and utilized.
- Experience working in a crypto or web3 organization/DAO/project.
- Exposure to Agile and Scrum development methodologies.
- Experience communicating with technical and non-technical stakeholders across multiple business units.
- Excellent problem-solving skills and the ability to align the efforts of disparate groups to achieve a common goal.
- Excellent communication and interpersonal skills. Mentoring skill is a plus.
- Clarity of thinking and resourcefulness - to show strong decision-making capability and leadership in respectfully driving outcomes under time and resource pressures.
- Fluent in verbal and written English.
- Experience in using JIRA/Confluence.
- Strong Excel skills. PMP, CSM, PSM, ACP certifications are preferred.
About Crypto.com
Crypto.com is a global cryptocurrency platform that serves more than 80 million customers. Our vision is simple: Cryptocurrency in Every WalletTM. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com.
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