Laboratory Operations Manager

5 hours ago


Singapore IQVIA Full time

Job Overview

IQVIA, a leading healthcare company, is seeking an experienced Laboratory Operations Manager to oversee the daily activities of our laboratory work group. This role involves supervising a team of lab staff, ensuring effective operational delivery, and driving individual accountability for safety across the team.

Key Responsibilities

  • Supervise and manage a team of laboratory staff, providing guidance and direction to ensure effective operational delivery.
  • Set day-to-day operational activities for the team, focusing on delivering high-quality results while meeting regulatory requirements.
  • Hire, train, and performance-manage staff under the mentorship of management.
  • Screen and assign workload, prioritizing tasks and projects to meet deadlines and quality standards.
  • Monitor inventory levels, ensuring adequate stock for deliverables while maintaining budgetary control.
  • Evaluate vendor platforms to identify opportunities for process improvement and cost savings.
  • Determine resourcing needs to ensure effective delivery and act as a backup in various areas of laboratory operations.
  • Ensure operations meet quality guidelines, resolving CAPA and quality incidents efficiently.
  • Maintain policies, practices, and procedures, ensuring compliance with safety requirements.

Qualifications and Requirements

  • Bachelor's Degree in a healthcare-related field.
  • At least 4 years of experience in a regulated laboratory environment.
  • Demonstrated ability to train and mentor others, navigate operational challenges, and prioritize multiple tasks.
  • Strong understanding of laboratory testing procedures, regulations, and quality assurance principles.
  • Knowledge of occupational safety and health rules and regulations.
  • Good written and oral communication skills, with the ability to establish effective working relationships.

Estimated Salary: $85,000 - $110,000 per year

About IQVIA

IQVIA creates connected intelligence by combining expertise, technology, and analytics, fueling unparalleled research and development solutions. We uphold a deep commitment to patients, sites, customers, and each other.


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