Senior Cloud Infrastructure Professional

1 week ago

Singapore beBeeInfrastructure Full time $80,000 - $120,000

Cloud Infrastructure Professional

We are seeking a seasoned Cloud Infrastructure Professional to oversee the operation of various endpoint management tools and ensure timely handling of requests and queries.

The ideal candidate will have at least 8 years' experience working on IT operations in an enterprise environment, proficient in PowerShell scripting, and wide knowledge of IT including Windows OS, device, network, application, and infrastructure.

  • Familiar with developing ServiceNow workflows
  • Endpoint monitoring and observability for infrastructure reliability using tools such as NexThink, Riverbed, Dynatrace, etc
  • Additional 2 or more certifications (at least one from each group)

Responsibilities:

  1. Work with Product Owners, internal engineering team, and Product Principals to oversee and co-ordinate the operation of various endpoint management tools
  2. Co-ordinate with Central ICT Infra teams to operate the on-prem components of the above platforms
  3. Oversee a team of Ops Engineers to manage the change, release, incident, problem management processes
  4. Ensure timely handling of requests and queries
  5. Lead incident response and recovery by analysing the root cause and submission of RCA report
  6. Drive improvement in operation effectiveness by implementing the monitoring and alerting tools
  7. Document the requirement and specification to address the needs for all Public Service agencies

Requirements:

  • At least 8 years' experience working on IT operations in an enterprise environment
  • Proficient in PowerShell scripting
  • Wide knowledge of IT including Windows OS, device, network, application, and infrastructure

Benefits:

  • A learning culture that encourages growth and development
  • A mid-senior level position with opportunities for advancement

Job Function: Information Technology

Industry: IT Services and IT Consulting

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