IT Operations Manager for Efficiency Enhancement
1 week ago
We are seeking an experienced IT Operations Manager to join our team at A&K BEST EXPRESS. As an IT Operations Manager, you will be responsible for planning, monitoring and controlling operations activities to ensure seamless service delivery.
Key Responsibilities
- Chair meetings with customers and any contractors to discuss operational matters and prepare meeting minutes.
- Develop and implement strategies to improve operational efficiency and reduce downtime.
- Collaborate with product principals to resolve open tickets and ensure timely resolution.
Requirements
- A minimum of 5 years of working experience in a similar role.
- 3-5 years of experience managing IT operations, with a focus on efficiency enhancement.
- Familiarity with general IT infrastructure management and IT Service Management Processes.
What We Offer
- A competitive salary of $80,000 - $100,000 per year, depending on experience.
- A dynamic and supportive work environment.
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