Client Success Advocate
3 days ago
Are you a seasoned professional looking to take your career to the next level? Do you thrive in a dynamic environment where no two days are ever the same?
We are seeking an experienced Client Success Advocate - Financial Services Industry to join our team at BUSINESS MONITOR INTERNATIONAL (ASIA) PTE. LTD. in Singapore.
About the Role:
In this exciting role, you will be responsible for driving client success and growth by fostering strong relationships with our clients across the financial services industry. You will work closely with cross-functional teams to develop and implement tailored strategies that meet the unique needs of each client, ensuring they achieve their goals and objectives. Your expertise will be invaluable in identifying opportunities for upselling and cross-selling additional products, resulting in revenue growth and increased customer satisfaction.
About Us:
BUSINESS MONITOR INTERNATIONAL (ASIA) PTE. LTD. is a leading provider of financial information services, operating in over 30 countries worldwide. Our commitment to delivering objective, timely, and independent credit opinions has earned us a reputation as a trusted partner in the global securities market. As a member of our team, you will have access to a wealth of resources, including internal and external training programs, to enhance your skills and knowledge and help you succeed in your role.
Your Key Responsibilities:
* Work closely with clients to understand their business needs and develop tailored strategies to drive success and growth
* Collaborate with cross-functional teams to identify opportunities for upselling and cross-selling additional products
* Develop and maintain strong relationships with clients through proactive communication and issue resolution
* Monitor client performance and provide regular feedback and coaching to ensure continued growth and success
Your Skills and Qualifications:
* Minimum 5 years of experience in a client-facing role within the financial services industry
* Proven track record of driving client success and growth through effective relationship management and strategic planning
* Strong understanding of the financial services industry and its trends and challenges
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike
* Ability to work independently and as part of a team, with a strong focus on results-oriented performance
What We Offer:
* Competitive salary: SGD $80,000 - SGD $120,000 per annum
* Comprehensive benefits package, including medical insurance, retirement plan, and paid time off
* Opportunities for professional growth and development, including internal and external training programs
* Collaborative and dynamic work environment with a talented team of professionals
How to Apply:
If you are a motivated and results-driven professional with a passion for the financial services industry, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you.
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