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IT Operations Engineer
1 month ago
At Sea, our technology infrastructure is the backbone of our business, supporting our digital banking entities and ensuring seamless IT experiences for our employees. The IT Operations Engineer will be responsible for managing and maintaining our Google Workspace environments, providing responsive helpdesk services, and delivering reliable IT systems.
This role involves providing first-level support for Google Workspace issues and inquiries, performing routine maintenance tasks and updates, and maintaining documentation of Google Workspace configurations, procedures, and troubleshooting steps.
Key Responsibilities:
- Attend requests from internal stakeholders regarding their Google Workspace requirements.
- Provide first-level support for Google Workspace issues and inquiries.
- Perform routine maintenance tasks and updates.
- Maintain documentation of Google Workspace configurations, procedures, and troubleshooting steps.
- Participate in Google Workspace-related projects and migrations.
- Implement and manage security settings, including DLP, email security, and data protection policies.
- Configure Google Workspace applications and settings to meet organizational needs.
- Build automations for routine operational tasks related to Google Workspace.
Requirements:
- Diploma or Degree in Computer Sciences or Information Technology related.
- Minimum 1-2 year's of relevant experience operating in a similar role.
- Proven experience as a Google Workspace Administrator or in a similar role.
- Experience with DLP and other advanced security configurations (preferred).
- Technical skills/background in network/system/mobile device management administration (added advantage).
