Showroom Representative
1 day ago
BYD BY 1826 PTE. LTD. is seeking a highly skilled Showroom Ambassador/Receptionist to join our team at Suntec City Mall Showroom. As the first point of contact for customers and visitors, this role requires excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks in a fast-paced environment.
Salary Information
We offer a competitive salary of SGD $4,000 - $5,000 per month, depending on experience.
Job Description
The successful candidate will be responsible for providing a warm welcome to customers and visitors, answering inquiries, scheduling test drives and service appointments, and managing the showroom's appointment calendar. Additionally, they will perform administrative tasks such as data entry, filing, and maintaining office supplies, and prepare and distribute documents as needed.
Required Skills and Qualifications
To be successful in this role, you should possess a high school diploma or equivalent, with additional certification in office administration or customer service being a plus. Previous experience as a receptionist or in a customer-facing role, preferably in an automotive or retail environment, is also required. You should have strong communication skills, both verbal and written, and proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment. Excellent organizational and multitasking abilities are essential, as well as a professional demeanor with a customer-focused approach.
Benefits
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.
Key Responsibilities
- Customer Greeting: Welcome customers and visitors to the showroom with a positive attitude and professional appearance.
- Phone and Email Handling: Answer and direct phone calls, respond to emails, and handle online inquiries.
- Appointment Coordination: Manage the showroom's appointment calendar, including test drives, service appointments, and sales consultations.
- Administrative Support: Perform clerical duties such as data entry, filing, and maintaining office supplies.
- Customer Service: Address and resolve customer queries or concerns, ensuring a high level of satisfaction.
- Visitor Management: Maintain visitor logs and ensure guests are directed to the appropriate staff members.
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