Senior Executive
1 month ago
Job Summary
We are seeking a highly skilled and experienced Transformation Consultant to join our CX Analytics & Process Improvement team at Marina Bay Sands. The ideal candidate will have a proven track record of facilitating leadership development programs and driving continuous improvement initiatives.
Key Responsibilities
- Develop and coordinate our continuous improvement program, 'IGNITE', to create awareness through training workshops, internal and external engagement, forums, and learning visits.
- Creation of training content on continuous improvement tools and concepts (i.e. Lean, Six Sigma, Kaizen) for different platforms.
- Lead the communication plan for the IGNITE program to promote and drive interest and grow participation for the various workshops/forums/visits.
- Actively seek out innovative ideas/technology to solve business problems or add value to Operations and positively impact service or productivity.
- Coordinate the planning and logistics of workshops, forums, learning visits.
- Conduct face-to-face training in a workshop environment or online environment in collaboration with the existing teams.
- Collect constructive feedback from workshops, forums, and learning visits for continuous improvement via survey platforms.
- Cultivate change agents within MBS through ongoing internal engagement via Facebook posts, activities, videos to accelerate creative thinking, problem-solving, and process improvements.
- Initiate, lead, and partner various departments on process improvement projects in alignment with MBS's vision and strategies.
Requirements
- Degree in Business or Hospitality Management (DACE certified is beneficial)
- Proven track record of facilitating leadership development programs
- Ability to create, facilitate, and present relevant content in the workshop and to a larger audience to drive continuous engagement
- Excellent writing and communication skills to effectively manage, collaborate, and share ideas with multiple stakeholders at various levels
About Marina Bay Sands
Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.
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