
Business Solution Analyst
3 days ago
">
This role involves analyzing complex business problems, applying Design Thinking methodologies to develop human-centered solutions and leveraging technical expertise to drive digital transformation.
">Key responsibilities include:
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- Conducting in-depth business need analysis to understand stakeholder goals, challenges, and pain points">
- Translating business needs into actionable functional and non-functional requirements">
- Collaborating with technical teams to engineer viable solutions that meet business objectives">
- Facilitating workshops and brainstorming sessions to define potential solutions">
- Providing day-to-day support to hotel teams for Opera-related issues and workflow improvements">
Requirements:
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- Bachelor's Degree in Business Administration, Information Technology, Computer Science or a related field">
- At least 5+ years of proven experience as an IT Business Analyst, System Analyst or similar role within an IT environment">
- Minimum 3-5 years' experience working with Oracle Opera PMS in a hotel environment (Opera Cloud experience an advantage)">
- Demonstrable experience with various project methodologies (e.g., Agile Scrum, Waterfall), showcasing adaptability">
- Proficiency with standard business analysis tools (e.g., Jira, Confluence, Microsoft Visio, Lucidchart, Balsamiq)">
Core Skills:
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- Design Thinking: Ability to apply human-centered design principles to thoroughly understand user needs">
- Business Analysis: Exceptional analytical and critical thinking skills to effectively elicit, analyze and challenge business needs">
- Problem Solving: Highly analytical and systematic approach to identifying root causes of problems">
- Stakeholder Management: Superior interpersonal and communication skills to effectively engage, influence and manage expectations of diverse stakeholders">
- Solution Collaboration: Solid understanding of technical concepts and ability to collaborate with technical teams to shape and validate viable IT solutions">
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