Cashier Team Member
5 days ago
Company Overview: GAIN CITY BEST-ELECTRIC PTE LTD is a reputable retailer of electronic products, committed to providing exceptional customer service and quality products.
Estimated Salary: SGD 35,000 - SGD 45,000 per annum, depending on experience and qualifications.
Job Description: As a Customer Service Representative - Retail, you will be responsible for delivering exceptional customer service, maintaining a positive attitude towards all customers, and ensuring that all transactions are processed accurately and efficiently.
Key Responsibilities:
- Greet customers in a friendly and welcoming manner
- Attend to customer queries at the cashier counter and provide solutions or escalate issues to colleagues as needed
- Assist customers with in-store checkout processes, including handling payments and processing change accurately
- Handle daily cashiering duties, including counting cash and performing audits of cash intake or cash drawers
- Implement current promotional events during the checkout process and maintain knowledge of corporate partners' rewards and redemption programmes
- Maintain a clean and organized work environment, adhering to company standards and policies
Requirements:
- Demonstrate ability to work effectively as part of a team, prioritizing tasks and managing workload to meet deadlines
- Customer-service oriented, with a focus on delivering exceptional customer experiences
- Able to maintain composure under pressure, resolving issues and escalating concerns as needed
- Able to work flexible hours, including rotating shifts and weekends
Benefits: Competitive salary, comprehensive training programme, opportunities for career growth and development, and a dynamic and supportive work environment.
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