Senior Business Development Manager

6 days ago


Singapore SCALE INSIGHTS PTE. LTD. Full time
Scale Insights Account Manager Role

We are seeking an experienced Account Manager to join our team at Scale Insights PTE. LTD. as a key link between clients and internal teams, ensuring customer satisfaction and long-term success.

Job Overview

The ideal candidate will have relevant work experience in account management, project leadership, or technology consulting. A strong understanding of SaaS operations is a significant plus.

Key Responsibilities:
  • Client Relationship Management:
    • Serve as the primary point of contact for a portfolio of clients.
    • Develop and maintain strong, long-lasting client relationships.
    • Conduct regular check-ins and reviews to ensure client satisfaction.
  • Account Growth and Sales:
    • Identify opportunities to upsell or cross-sell additional products/services.
    • Collaborate with sales and marketing teams to achieve revenue targets.
    • Prepare and deliver client presentations, proposals, and reports.
  • Coordination and Communication:
    • Liaise between clients and internal teams to ensure successful delivery of solutions.
    • Communicate client requirements and feedback to the relevant teams.
    • Ensure prompt resolution of client issues and concerns.
  • Performance Monitoring and Reporting:
    • Track account performance and key metrics.
    • Provide regular updates to clients and internal stakeholders.
    • Analyze client data to identify trends and recommend improvements.
  • Strategic Planning:
    • Develop account plans tailored to client needs and business goals.
    • Monitor industry trends and client-specific challenges to anticipate needs.
    • Support the onboarding of new clients to ensure a seamless experience.

Salary Estimate:$80,000 - $120,000 per annum, depending on experience.

Required Skills and Qualifications:

  • Relevant work experience in account management, project leadership, or technology consulting.
  • Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
  • Excellent communication skills to articulate technical issues to diverse audiences.
  • Ability to manage multiple accounts and prioritize tasks effectively.
  • Proven track record of highly professional customer service in a fast-paced, dynamic environment.
  • Analytical mindset with problem-solving abilities.
  • Proficiency in CRM software.


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