Mental Health Support Specialist

4 weeks ago


Singapur, Singapore Institute of Mental Health Full time

Job Summary

We are seeking a highly motivated and empathetic Mental Health Support Specialist to join our team at the Institute of Mental Health. As a key member of our helpline team, you will provide critical support and guidance to individuals struggling with addiction and mental health issues.

Key Responsibilities

  • Respond to calls and webchats from individuals seeking support and guidance
  • Provide education and resources on addiction and mental health services
  • Assess and triage client concerns, providing brief interventions and referrals as needed
  • Manage distress calls and provide emotional support
  • Collaborate with colleagues to develop and implement projects and initiatives
  • Participate in ongoing training and professional development to enhance skills and knowledge

Requirements

  • Diploma in Psychology, Counselling, Social Work, or related field
  • Excellent interpersonal and communication skills
  • Ability to work shifts, including evenings and weekends
  • Motivation to help others and passion for mental health support

Working Hours

Monday to Sunday, including public holidays, with flexible shifts to accommodate the needs of our clients.



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