Senior Transportation Operations Coordinator

5 days ago


Singapore LUXURY TOURS & TRAVEL PTE LTD Full time
Job Summary

We are seeking a highly organized and detail-oriented Senior Transportation Operations Coordinator to join our team at LUXURY TOURS & TRAVEL PTE LTD. This role will be responsible for coordinating daily transportation requirements, scheduling drivers, and ensuring timely operations of our fleets.

About the Role

The ideal candidate will have relevant experience in reservations or operations in the travel agency industry, strong communication skills, and the ability to work well under pressure. They should also possess good organizational skills, be able to work independently, and deliver results under tight timelines.

Responsibilities
  • Coordinate daily transport and transfer requirements for tourists
  • Schedule and detail drivers for daily transfer services
  • Liaise with transport vendors on transfer service-related matters
  • Monitor the timely operation of our fleets and report any issues to the Operations Manager
  • Handle customer feedback and implement improvements to daily operations workflow
  • Work closely with the Operations Manager to oversee daily operations
  • Manage correspondence and emails from customers, clients, and contractors
Requirements
  • Able to learn and be knowledgeable about product, policy, demographic, itinerary, and port information
  • Willing to perform shift work, including weekends and public holidays
  • Promote teamwork and quality service within the team and coordinate with other departments
  • Relevant experience in Reservations/Operations in Travel Agency is preferred
  • Strong communication skills, both written and verbal across cultures and demographics
  • Good working attitude, strong sense of responsibility, and good organizational skills
  • Able to work independently and deliver results under tight timelines
What We Offer

We offer a competitive salary of $45,000 - $55,000 per annum, depending on experience. The successful candidate will also receive opportunities for professional growth and development.



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