
Create Lasting Memories as a Front Office Team Member
2 weeks ago
Experience the thrill of creating unforgettable guest experiences as a Concierge in our dynamic front office team
Job DescriptionAs a seasoned hospitality professional, you will be responsible for ensuring seamless service delivery to our valued guests. Your expertise in managing day-to-day operations, coupled with your exceptional communication skills, will make you an invaluable asset to our team.
Main Responsibilities:- Guest Check-In/Check-Out: Efficiently process guest arrivals and departures, adhering to hotel policies and procedures.
- Room Assignments: Accurately allocate rooms based on availability, rate structures, and sell/upsell strategies.
- Inquiries and Assistance: Provide prompt and courteous assistance to guests regarding hotel services, events, directions, and attractions.
To excel in this role, you must possess excellent organizational skills, a strong command of the English language, and the ability to work effectively in a fast-paced environment.
BenefitsWe offer a comprehensive benefits package that includes:
- Global Learning + Development Tool: Access to personalized learning experiences designed to enhance your Marriott career journey.
- Discounts and Privileges: Enjoy exclusive discounts on food and beverage, room rates, and other perks across 7,000+ hotels worldwide.
- Staycation Incentives: Receive two complimentary nights' stay at any of our four Garcha Group hotels in Singapore, including all meals and beverages.
- Dining Discounts: Enjoy 20% off food and beverage at all Marriott and Garcha Group restaurants and bars.
Please note that the following requirements are essential to your success in this role:
- Flexibility: Willingness to adapt to changing circumstances and work collaboratively with the team.
- Professionalism: Consistent demonstration of a positive attitude, excellent communication skills, and a commitment to delivering exceptional service.
- Safety and Security: Adherence to established sanitary, safety, security, and emergency procedures.
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