Bar Operations Director

2 days ago

Singapore VIOLET OON INC. PTE. LTD. Full time
Job Summary

We are seeking an experienced Bar Manager to lead our bar operations at Violet Oon Inc. Pte. Ltd. As a key member of our team, you will be responsible for delivering exceptional guest experiences, ensuring regulatory compliance, and optimizing beverage sales.

About the Role

The successful candidate will have a proven track record of driving sales, managing teams, and delivering exceptional customer service. You will be responsible for overseeing the entire bar operation, ensuring a seamless and memorable guest experience from arrival to departure.

Key Responsibilities
  • Guest Experience: Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
  • Regulatory Compliance: Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
  • Sales Strategy: Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
  • Inventory Management: Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
  • Team Leadership: Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
  • Financial Management: Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
  • Customer Service: Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
  • Event Coordination: Collaborate with the manager on event/function beverage requirements, coordinating with staff to ensure successful execution.
  • Equipment Maintenance: Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
  • Reporting: Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
  • Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.
Requirements
  • Bachelor's degree or equivalent in Food & Beverage Management or related field.
  • Minimum of 5 years of progressive experience in bar management, preferably in a high-volume establishment.
  • Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.
  • Excellent leadership, communication, and problem-solving skills.
  • Proven track record of driving sales, managing teams, and delivering exceptional customer service.
  • Familiarity with Microsoft Office suite and point-of-sale (POS) systems.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

We offer a competitive salary of SGD $50,000 - $70,000 per annum, depending on experience, as well as benefits such as comprehensive training, career development opportunities, and a dynamic work environment.

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