IT Support Engineer
7 days ago
We are seeking a highly skilled and experienced IT Support Engineer to join our team at CROP PROTECTION (SINGAPORE) PTE. LTD.
Job SummaryThis role is responsible for providing top-notch technical support and ensuring the smooth operation of our company's computer systems, hardware, and software.
Duties and Responsibilities- Provide comprehensive technical support for end-user desktops and laptops, including internal hardware component replacements.
- Offer network, desktop, and server OS support and administration.
- Offer first-level troubleshooting and installation of software or firmware applications.
- Install, support, and maintain IT peripherals such as keyboards, printers, projectors, and others.
- Support recurring tasks such as backups, patch management, IT system monitoring, cyber-security protection from viruses and spamware attacks, etc.
- Liaise and coordinate with IT vendors/suppliers on IT purchases, projects, and support IT systems.
- Update IT inventory and licenses, ensuring appropriate and sufficient levels of vendor support.
- Attend to emergency calls and weekend/off-hours support.
- Perform any other responsibilities and ad-hoc assignments as required.
- NITEC or higher qualification.
- Minimum 1 year experience in the IT field.
- Knowledge of current Windows and mobile operating systems.
- Good knowledge in IT hardware and administration support for Microsoft Windows.
- Strong analytical and problem-solving skills.
- Candidates familiar with Microsoft Dynamics NAV, Microsoft Windows, Server, and Microsoft SQL Server will have an added advantage.
We offer a competitive salary of SGD $4500 per month, depending on experience.
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