Hotel Operations Manager
7 days ago
We are seeking a highly motivated Hotel Operations Manager to join our team at The Supreme HR Advisory Pte Ltd.
This is a full-time position requiring a minimum of 2 years of relevant experience. As an ideal candidate, you will have the ability to lead and manage front desk operations effectively.
- To supervise and coordinate daily front desk operations with the Front Office Manager and Assistant Front Office Manager.
- Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of management.
- To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
The successful candidate will be responsible for welcoming and bidding farewell to all VIP guests, handling complaints or incidents/accidents occurring in the hotel, and recording all complaints into a logbook for management and all departments' attention or follow up.
You will also be required to respond to emergency calls, fire alarms, power failures, computer and medical attention, and coordinate with respective departments and contacts. Additionally, you must be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.
Salary InformationThe salary for this position is estimated to be between $3,000-$3,500 per month, depending on experience. Working hours are 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change), and the working location is Tanjong Pagar.
Required Skills and Qualifications- Minimum 2 years of relevant experience in hotel operations management.
The Supreme HR Advisory Pte Ltd is a leading human resources advisory firm providing top-notch services to clients across various industries. Our team of experts is dedicated to delivering exceptional results and helping businesses achieve their goals.
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