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Senior IT System Analyst
2 months ago
We are seeking a highly skilled Senior IT System Analyst to join our team at RECRUITFLASH PTE. LTD. The ideal candidate will have a strong background in IT system analysis and a proven track record of delivering high-quality results.
Key Responsibilities- IT Support and Management
- Provide timely and effective support to end-users for daily IT requests and issues related to business applications and workflow systems.
- Ensure that IT tickets are properly logged and escalated to supervisors and vendors in a timely manner.
- Business Application Support
- Support business application systems, including but not limited to DMS (Dealer Management System) and CRM (Customer Management System).
- Ensure that proper workflow and documentation are in place for business application systems, including application data backups, housekeeping processes, project documentation, application disaster recovery procedures, application licenses, and inventory.
- Technical Expertise
- Have at least 5 years of hands-on experience in business applications support, development, testing, systems design, or project management (SDLC).
- Hold a Bachelor's degree or higher in Technology, Information Management, or Computer Science.
- Additional Requirements
- Have good communication and interpersonal skills.
- Be able to work effectively in a team environment.
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.