Field Service Engineer Specialist

5 days ago


Singapore SYSMEX ASIA PACIFIC PTE. LTD. Full time
Job Overview

SYSMEX ASIA PACIFIC PTE. LTD. is seeking a skilled Field Service Engineer Specialist to join our team. In this role, you will be responsible for planning and executing corrective and preventive action visits for our customers in Singapore.

You will provide technical support to local customers, adhere to procedures and processes, and report issues and customer feedbacks to your supervisor or regional support team on a monthly basis. Additionally, you will manage key accounts assigned to you and review and maintain spare parts in your own location to support local operations.

This is an excellent opportunity for a professional with strong analytical and troubleshooting skills to work independently as well as part of an effective team.

Key Responsibilities:

  • Planning of corrective and preventive action visits for Sysmex's Singapore customers
  • Provide technical support to local (SG) customers as needed
  • Adhere to procedures and processes to ensure department's KPI are met
  • Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis
  • Manage key accounts that are being assigned
  • Review and maintain spare parts in own c-location needed to support local operations
  • Provide 24hrs standby for local customers on a weekly rotational basis
  • Any other matter as request by team leader

Required Skills and Qualifications

To succeed in this role, you will need to have a strong educational background in Biomedical / Mechatronic / Electronics Engineering. A minimum of 3-5 years or more of relevant field service experience in In Vitro Diagnostics or medical devices is required. Experience in handling Hematology, Coagulation, Urinalysis products is an added advantage.

You must also possess excellent analytical and troubleshooting skills, with the ability to communicate complex technical/clinical content in an easy-to-understand manner. Competence in interactive communication, problem-solving, and decision-making is essential. Additionally, you should be proficient in PC literacy and able to provide technical support for IT products.

Benefits

We offer a competitive salary package, along with opportunities for professional growth and development. Our team is dedicated to working collaboratively, and we strive to maintain a positive and productive work environment.



  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Roles & ResponsibilitiesYour new companyMy client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.Your new roleJoin their team as a Field Service Engineer, where you'll play a critical role in installing, upgrading, and maintaining cutting-edge CVD/PVD systems in cleanroom environments. If you're a...


  • Singapore BRUNEL INTERNATIONAL SOUTH EAST ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Operation of Specialist Machines and Tools: Authorized to operate specialist machines and tools. Competent to perform specialist work based on required training.(Dis)Assembly, Inspection, and Repair: Disassembly, inspection, and repair of installations, gearbox-related components, and connected installations...


  • Singapore RANDSTAD PTE. LIMITED Full time

    Roles & ResponsibilitiesOverviewOur client, a leading provider of advanced maritime technology and automation systems, is seeking a Field Service Engineer to support their regional and global customers. This role focuses on providing field service, commissioning, and technical support for Tank Level Gauging Systems. The position involves onboard services,...


  • Singapore JOULE AIR PTE. LTD. Full time

    Roles & ResponsibilitiesField Engineer Responsibilities:Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs, and preparing contracts. Analyzing...


  • Singapore JOULE AIR PTE. LTD. Full time

    Roles & ResponsibilitiesField Engineer Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs, and preparing contracts. Analyzing...


  • Singapore RECRUITPEDIA PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is global leader in Life Science Industry. Due to business needs, they are now recruiting a Field Service Engineer to be part of their Engineer Team for ongoing transformation projects. They are located in the East - easily accessible.Duties of Field Service Engineer:Install, maintain, and troubleshoot laboratory...


  • Singapore ELLIPSIZ DSS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities· Field service work on highly complex equipment which involves troubleshooting, diagnostic and repairing at customer wafer fab in local and overseas facility.· Knowledge of Laser and optics is beneficial.· Prepare field service reports on work activity and provide customer with supporting functions on re-occurring...


  • Singapore RECRUIT EXPRESS SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesWe are hiring for our client : Field Service EngineerOffice at Jurong EastMon to Fri 9am to 6pmSalary up to $4,000 (Have AWS and VB) Duties :Keep a systematic log of all machine status and provide timely service visits to all customers. Ensure that customer's site is ready for installation of new machine and be responsible to...


  • Singapore ELLIPSIZ DSS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities· Field service work on highly complex equipment which involves troubleshooting, diagnostic and repairing at customer wafer fab in local and overseas facility.· Knowledge of Laser and optics is beneficial.· Prepare field service reports on work activity and provide customer with supporting functions on re-occurring...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Description:Technical Tasks:Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions) Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Description:Technical Tasks:Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions) Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to...


  • Singapore PEOPLEBANK SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesField Service Engineer (HP Indigo press)12 months contract, with an option to extend Requires onsite travel (field service) to support HP Indigo presses Work location: TuasThe OpportunityTroubleshooting skill in electro-mechanical assembly, including electrical wiring diagram Customer facing, problem solving and analytical skills ...


  • Singapore PEOPLEBANK SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesField Service Engineer (HP Indigo press)12 months contract, with an option to extend Requires onsite travel (field service) to support HP Indigo presses Work location: TuasThe OpportunityTroubleshooting skill in electro-mechanical assembly, including electrical wiring diagram Customer facing, problem solving and analytical skills ...


  • Singapore AFE AIRFILTER SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionResponsibilities Provide customer support and build relationships with customers during field visits. Manage on-site installation, repairs, maintenance and diagnose errors and technical problems and finding solutions for the installed equipment. Produce service reports. To be an active team player.Requirements 3...


  • Singapore AFE AIRFILTER SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionResponsibilitiesProvide customer support and build relationships with customers during field visits. Manage on-site installation, repairs, maintenance and diagnose errors and technical problems and finding solutions for the installed equipment. Produce service reports. To be an active team player.Requirements3 years'...


  • Singapore EA RECRUITMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWell Established Company Basic $ 2800 to $ 5000 + Variable Bonus + Allowances Excellent Welfare and Benefits + Career progression Working location: West Working hours: 8:30am – 5:30pm (Mon – Fri) TRAINING will be provided for candidate without / with lesser experienceJob Responsibilities:Assist in troubleshooting, servicing,...


  • Singapore SYSMEX ASIA PACIFIC PTE. LTD. Full time

    About the JobThe Field Service Engineer Specialist will be responsible for ensuring the quality and reliability of our medical devices and equipment. This includes conducting routine maintenance, performing repairs, and installing new equipment.The ideal candidate will have a strong understanding of mechatronics and electronics engineering principles, as...


  • Singapore HR FOCUS Full time

    Roles & Responsibilities Location: TradeHub 21 Working Hours: Mon-Fri, 9 AM - 6 PMWhy Join Us? Work with Industry Leaders – Partners with top global brands in electronics assembly and inspection equipment. Career Growth & Development – Gain hands-on experience, ongoing training, and opportunities for career advancement. Dynamic & Hands-On Role –...


  • Singapore JONDAVIDSON PTE. LTD. Full time

    Roles & ResponsibilitiesNTC /Diploma in Building Services, Electrical or Mechanical Engineering At least 1 year's experience in the M&E industry, preferably with relevant experience in data centre or mission critical infrastructures Execute Preventive maintenance, troubleshoots at client site. Service-oriented with strong analytical and problem-solving...


  • Singapore TRUST RECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Descriptions:Perform installation, maintenance, servicing and repair of compressors/pumps. Conduct routine inspections and diagnostic tests to identify issues. Troubleshoot mechanical and electrical problems to ensure optimal performance. Maintain accurate records of service activities and repairs. Collaborate with team...