IT Systems Business Analyst
4 days ago
We are seeking an experienced IT Systems Business Analyst to join our team at EVO OUTSOURCING SOLUTIONS PTE. LTD.
Key Responsibilities:- Collaborate with stakeholders to gather, document, and analyze business requirements for public services and application systems.
- Develop user stories, process maps, specifications, and acceptance criteria to improve workflows and processes.
- Review project deliverables (e.g., test plans, design specifications, reports) for accuracy and completeness.
- Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), and user training.
- Evaluate End of Support (EOS) upgrade proposals and provide technical recommendations.
- Support audits, monitor contractor compliance with policies, and ensure project governance.
- Provide maintenance and technical support for systems, including process automation and troubleshooting.
- Collaborate with external parties and ICT providers for system enhancements and maintenance.
- Ensure project deliverables meet compliance standards and address security, performance, and functionality impacts.
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- Strong knowledge of application support, SDLC, and IT project implementation.
- Experience in requirements gathering, business analysis, UI/UX design, and automated testing (e.g., Tricentis TOSCA).
- Familiarity with cloud platforms, Java, Power Builder, Delphi, ASP.Net, and government projects.
- At least 5 years of experience as an IT System/Business Analyst or equivalent.
- Strong stakeholder management, interpersonal skills, and ability to work independently to meet deadlines.
- Competitive salary: SGD $80,000 - $100,000 per annum.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
- Opportunities for career growth and advancement.
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