Centre Manager Assistant Leader
7 days ago
Aureus (Thomson Plaza) Pte. Ltd., a leading music school in Singapore, seeks an experienced Centre Manager to lead its team and drive centre growth.
Job DescriptionThe ideal candidate will have at least 2 years of experience in a related field and a proven track record of success in sales, customer relationship management, and team leadership. A strong strategic mindset, excellent verbal and written communication skills, and the ability to think critically in various sales situations are essential for this role.
In addition to their technical skills, the successful applicant must be able to work effectively in a fast-paced environment, prioritize tasks, and meet targets. They should also have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.
The Centre Manager will be responsible for:
- Evaluating team performance and providing feedback to improve service quality, customer satisfaction, and sales results;
- Overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment;
- Achieving assigned monthly lead generation, sales, and enrolment targets;
- Cultivating team members through effective on-the-ground mentoring and ensuring they achieve their individual targets;
- Promoting a positive work environment aligned with company values and organizing staff welfare events;
- Ensuring customer retention by promoting adept problem-solving skills and upholding high service standards among team members;
- Communicating consistently with the company's core values across all channels and proactively addressing any issues or concerns;
- Guaranteeing full adoption and attainment of set goals for the Enigma system;
- Tracking and reporting team evaluations, development, and improvement plans;
We offer a competitive salary of SGD 4,200 per month, plus incentives, medical and insurance coverage, annual leaves, sick leaves, in-house learning and development opportunities, professional career development support, complimentary music lessons, and a vibrant company culture.
This is an excellent opportunity for a motivated and results-driven individual to join our team and contribute to our mission of becoming the undisputed leader of Creative Arts Education globally.
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