Senior Care Services Leader
1 week ago
We are seeking an experienced leader to fill the position of Senior Care Centre Manager at our Canberra centre. The successful candidate will be responsible for managing the day-to-day operations of the centre, ensuring that high-quality care is provided to our clients.
The Senior Care Centre Manager will work closely with the reporting officer to ensure that the centre's policies and procedures are followed and that the centre meets all relevant regulations. Additionally, the Senior Care Centre Manager will provide support and guidance to the centre's staff to ensure they are equipped to provide the best possible care to our clients.
Key Responsibilities:- Lead a multidisciplinary team comprising social workers, therapists, clinical support staff, and administrative staff.
- Assist in programme planning and service review, working together with management to develop strategic plans for the development of the centre based on the needs of our clients.
- Participate in outreach to referral agencies, community organisations, and hospitals for client referrals to the centre.
- Supervise and manage the day-to-day operations of the centre, ensuring the highest standards of professionalism and care are maintained.
- Track key performance indicators by providing progress reports and data analysis for planning and reporting purposes.
- Develop and implement policies and procedures to ensure the centre meets all relevant regulatory requirements.
- Bachelor's degree in any discipline related to business or health administration from a good University.
- At least three years of experience in a senior care centre or a related field.
- Excellent management and leadership skills, with demonstrated ability to lead a multi-disciplinary team.
- A preferred understanding and knowledge of the sector and dynamics.
- Excellent communication, interpersonal, and leadership skills.
- Strong organisational, problem-solving, and decision-making skills.
- A commitment to service excellence and the highest standards of professionalism.
- A strong sense of empathy and compassion for seniors and their families.
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