Senior Technical Account Executive

5 days ago


Singapore ADOBE SYSTEMS PTE. LTD. Full time

Estimated salary: $120,000 - $180,000 per annum.

About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Adobe Systems Pte. Ltd. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our top-tier customers.

Responsibilities

  • Develop and execute strategies to drive business growth and technical adoption among our customers.
  • Provide expert technical guidance and support to ensure successful implementation of our solutions.
  • Collaborate closely with our customer success managers to identify and address customer needs.
  • Serve as a primary point of contact for customer technical inquiries and issues.
  • Drive discussions with customers on technical roadmaps, requirements gathering, and solution implementation.
  • Strategically think about people, process, and technology challenges to help customers realize efficiencies and advantages of Adobe Experience Cloud.
  • Identify and mitigate risks to establish successful partnerships with Adobe.

Requirements

  • Proven experience in a customer-facing role with exceptional communication skills.
  • Strong technical background with hands-on expertise in problem-solving and issue resolution.
  • Ability to drive discussions and represent Adobe within a customer's environment.
  • Critical thinking and analytical skills to identify and mitigate risks.
  • Ability to collaborate with cross-functional teams to deliver world-class service.
  • Familiarity with Adobe Analytics, Audience Manager, Experience Manager, Experience Platform, Campaign, Magenta, Marketo, and Target is a plus.

About Us

At Adobe Systems Pte. Ltd., we are passionate about empowering creativity and innovation through our cutting-edge technology solutions. Our team is dedicated to delivering exceptional customer experiences that exceed expectations.



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