Hotel Operations Coordinator
7 days ago
We are seeking a Hotel Operations Coordinator to ensure smooth and efficient front office operations.
Key Responsibilities:
- Taking responsibility for the front office, guaranteeing seamless and efficient operation at all times.
- Upselling rooms to meet guests' needs when appropriate, thereby driving revenue growth.
- Fulfilling guest requests in a professional and timely manner, ensuring exceptional customer satisfaction.
About the Role:
- This is an excellent opportunity for individuals who take pride in being hoteliers, with a passion for delivering exceptional service and fostering a positive guest experience.
- The ideal candidate will have strong interpersonal and communication skills, enabling them to effectively interact with colleagues, management, and guests.
- Prior experience in the hospitality industry is preferred, as well as relevant education in hotel management or a related field.
Requirements:
- Front Office experience is essential, along with proficiency in property management systems and Opera software.
- Excellent communication and interpersonal skills are crucial for building strong relationships with colleagues, guests, and management.
- A passion for providing exceptional customer service and a commitment to delivering results-oriented work are must-haves for this role.
What We Offer:
- A competitive salary of SGD 40,000 - 50,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment that fosters collaboration and teamwork.
Successful Candidates:
- Will be required to adhere to TRADERS HOTEL MANAGEMENT PTE. LTD.'s grooming and uniform guidelines.
- Must possess a high level of professionalism, integrity, and work ethic.
Tell Employers about Your Skills:
Service Orientation, Bartending, Property Management, Housekeeping, Work Well Under Pressure, Hospitality Industry, Opera, Communication Skills, Customer Service, Hospitality, Call Center
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