Digital Banking Operations Officer
6 days ago
Green Link Digital Bank, Singapore's first wholesale digital bank, seeks an Account Services Officer to join its Operations Department.
About UsWe are a leading provider of supply chain finance solutions for MSMEs in Singapore, aiming to drive digitization and growth. Our team is dedicated to delivering exceptional customer experiences and innovative financial solutions.
Job DescriptionThe successful candidate will be responsible for:
- Assisting Relationship Managers with account onboarding for new customers;
- Following up on required information/documentation related to account onboarding;
- Ensuring provided information and documentation meet our KYC, AML, and CDD requirements;
- Screening customer names on prospect;
- Managing day-to-day account maintenance processes;
- Leading various projects in the account services space and collaborating with cross-functional teams;
- Determining new work procedures and resolving complex issues;
- Maintaining awareness and compliance with internal processes, regulations, policies, and practices;
- Establishing close working relationships with stakeholders and team members to facilitate open communication.
To succeed in this role, you should have:
- A Bachelor's Degree or equivalent experience;
- At least 3 years of experience in Client Onboarding/Client Data Maintenance, focusing on Documentation Review and Static Data setup;
- Strong interpersonal skills, ability to work proactively as part of a team, and excellent written and verbal communication skills;
- Motivation, persistence, and ability to work in a structured, high-volume, time-sensitive environment;
- Fast learning ability, strong attention to detail, and willingness to go the extra mile;
- Proficiency in Microsoft Office Applications.
S$60,000 - S$80,000 per annum, depending on experience.
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