
Financial Services Application Operations Expert
1 week ago
Job Summary:
We are seeking an experienced Financial Services Application Operations Expert to join our team. As a key member of our operations group, you will play a critical role in ensuring seamless trading operations and providing level two support to traders and technology teams.
About the Role:
The ideal candidate will have strong technical expertise in application support, with a background in financial services or trading environments. You will be responsible for providing direct support for trading applications used by Fixed Income, Equities, FX, and Derivatives desks, proactively monitoring system performance and resolving issues before they impact trading, collaborating with traders, developers, and infrastructure teams to troubleshoot and escalate incidents, managing application deployments, configuration changes, and environment upgrades, maintaining runbooks, documentation, and knowledge bases for supported systems, participating in incident management and post-mortem analysis to drive continuous improvement, and ensuring compliance with operational risk and regulatory requirements.
Requirements:
To be successful in this role, you will need to possess a Bachelor's degree in computer science, engineering, or related field, and a minimum of 6 years of experience in application support within a financial services or trading environment. You should also have a strong understanding of trade lifecycle and front-office workflows, proficiency in scripting (python, shell, or powershell) and sql, familiarity with market data feeds, fix protocol, and messaging systems (e.g., kafka, mq, solace), experience with linux/windows systems and basic networking concepts, and a strong understanding and knowledge on support tools - e.g. monitoring (geneos itrs, nagios), scheduling (autosys, iws), service management (servicefirst).
What We Offer:
In return for your expertise and experience, we offer a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic work environment that values collaboration and innovation.
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